Terms and Conditions

Terms and Conditions of Use

Effective Date: July 09, 2026

1. Introduction & Party Information

1.1 These Terms and Conditions (hereinafter referred to as “Terms”) constitute a legally binding agreement between you (“User”, “You”) and Heze Litian New Energy Technology Co., Ltd (“Company”, “We”, “Us”, “Our”), a limited liability enterprise registered in Heze City, Shandong Province, People’s Republic of China, with full registered address at Heze City, Shandong Province, P.R.China.

1.2 Our official website domain is https://litian-ev.com (Link), operating under the brand name “litian”. This website serves as a global business platform for the promotion, consultation, sales and after-sales communication of our new energy electric vehicle products and supporting services, and our business scope covers all countries and regions worldwide.

1.3 By accessing, browsing, submitting forms, sending messages via chat windows, enquiring about products, participating in promotional activities or any other interaction with this website, You fully acknowledge, accept and agree to abide by all clauses contained in these Terms. If You do not accept any provision of these Terms, You must immediately cease all use of https://litian-ev.com (Link).

1.4 If You have any questions, disputes or consultation demands regarding these Terms, You may contact us through two official channels:

2. Eligibility & Website Access Rules

2.1 We do not provide user account registration functions on this website. All website visitors may browse product information, submit inquiry forms and send messages through the built-in chat window without registering an account.

2.2 You confirm that You have reached the age of majority in your local jurisdiction to conduct commercial inquiries and business cooperation. If You represent an enterprise or organization, You warrant that You hold valid authorization to bind such entity to these Terms.

2.3 We reserve the right to restrict, suspend or terminate Your access to the website at our sole discretion, without prior notice, if We reasonably judge that Your conduct violates these Terms, applicable local laws, or infringes the legitimate rights and interests of the Company or third parties.

2.4 You agree to use the website only for legitimate commercial consultation, product inquiry and normal business communication purposes. You shall not use the website for illegal, fraudulent, harassing, malicious or infringing behaviors.

3. User Submitted Content (User-Generated Content)

3.1 This website allows Users to upload and submit text, pictures, contact information and other materials through online inquiry forms and real-time chat windows; all content submitted by You is collectively defined as “User Submitted Content”.

3.2 You retain full ownership of all User Submitted Content You upload or send to our website. However, You grant the Company a perpetual, non-exclusive, worldwide, royalty-free, transferable license to use, display, store, sort and reply to such content solely for the purpose of processing your business inquiry, replying to your consultation, and providing corresponding product and service support.

3.3 You warrant that all User Submitted Content you provide does not contain illegal, pornographic, violent, defamatory, infringing, spam or misleading information, and does not violate the copyright, trademark, privacy or other legitimate rights of any third party.

3.4 We reserve the right to delete, hide or refuse to reply to any User Submitted Content without notification if We determine the content violates applicable laws or these Terms. We shall not be liable for any loss caused by the deletion of inappropriate User Submitted Content.

4. Products, Services & Commercial Transactions

4.1 The Company provides global customers with new energy electric vehicle products, supporting parts, customized sales solutions and offline after-sales technical services through this website. We do not offer paid subscription content of any form on this website; all website browsing, information inquiry and online consultation functions are free of charge for all Users.

4.2 All product parameters, pictures, quotations and introduction texts displayed on the website are for reference only. Specific formal quotations, delivery cycles, payment terms, product specifications and after-sales warranty clauses shall be subject to the formal sales contract signed by both parties via offline email or paper documents.

4.3 We reserve the right to adjust product prices, update product models and modify service scope at any time without prior notice on the website. Any confirmed order signed by both parties shall not be unilaterally adjusted by the Company unless affected by force majeure such as international tariff changes, raw material price surges and logistics interruptions.

4.4 All cross-border sales transactions shall comply with the import and export laws, customs regulations and consumer protection laws of both the People’s Republic of China and the destination country of delivery. You shall be solely responsible for verifying the local import certification, tax and registration requirements of our products before placing a formal order.

5. Promotional & Lottery Activity Rules

5.1 The Company may launch limited-time discount promotions, customer lucky draw activities, free sample application activities and other marketing campaigns on this website from time to time. Each activity will be attached with independent supplementary activity rules, which shall be deemed as supplementary clauses of these Terms and have equal legal effect.

5.2 To participate in promotions or lotteries, You must truthfully submit valid contact information through our official form page https://litian-ev.com/contact-us/ (Link). False identity information will lead to automatic disqualification of activity eligibility.

5.3 All activity prizes, discounts and preferential policies are non-transferable, non-cashable and cannot be exchanged for other products without the written consent of the Company. We reserve the right to suspend or terminate any promotional activity in advance due to supply shortages, policy adjustments or malicious participation behaviors, and shall not bear compensation liability for early termination of activities.

5.4 Employees of Heze Litian New Energy Technology Co., Ltd and their immediate family members are not eligible to participate in all lucky draw activities launched by the website.

6. Intellectual Property Rights Statement

6.1 All intellectual property rights related to the website, including but not limited to the litian brand logo, all website text descriptions, product pictures, design drawings, graphic icons, webpage layout, video materials, technical articles and brand slogans, are the exclusive legal property of Heze Litian New Energy Technology Co., Ltd, protected by global copyright, trademark, design patent and intellectual property laws.

6.2 Without the written prior authorization issued by the Company via official email info@litian-ev.com, You are strictly prohibited from copying, reproducing, modifying, distributing, reprinting, scraping, commercializing, embedding or publicly displaying any of the above intellectual property materials for personal or commercial use.

6.3 You may only browse, view and print website content for personal non-commercial business reference purposes, and all printed copies must retain the original brand logo and copyright statement of the Company. Any unauthorized commercial use of our intellectual property assets will constitute a serious infringement, and We reserve the right to claim full economic compensation, legal costs and stop all infringement behaviors through judicial channels.

6.4 The trademarks, logos and product names of third-party manufacturers displayed on the website belong to their respective owners, and are only used for product matching description; such display does not imply any cooperative relationship or brand authorization between the Company and third parties.

7. Third-Party Links & External Platform Disclaimer

7.1 This website may contain hyperlinks leading to third-party logistics platforms, payment channels, industry media and partner websites. We have no control over the content, privacy policies, service quality and security of all external linked websites.

7.2 The provision of third-party links on our website does not constitute our recognition, endorsement or guarantee of such third-party platforms. You shall independently bear all risks when accessing external links, and We shall not be liable for any losses, data leakage or disputes arising from your use of third-party websites.

8. Disclaimer of Warranties & Limitation of Liability

8.1 The website and all its content, consultation functions and online communication channels are provided on an “as-is” and “as-available” basis. The Company does not issue any express or implied warranties, including but not limited to the uninterrupted, error-free, virus-free operation of the website, the absolute accuracy of all product display data, and the full adaptability of products to all regional market standards.

8.2 We shall not be liable for any indirect loss, lost profit, business interruption loss, expected revenue loss or intangible damage arising from your use of this website, whether the loss is caused by website system failure, information delay, third-party link risks, force majeure or User’s own improper operation.

8.3 The total maximum liability limit of the Company for all disputes related to website use shall not exceed the total amount you actually paid to us for product purchases within the latest 12 months; if you have not placed any formal order with us, the compensation limit shall be zero.

8.4 Force Majeure Clause: The Company shall not be held responsible for any failure to perform website service obligations caused by events beyond reasonable control, including natural disasters, war, international trade sanctions, customs closure, server attack, government regulatory policy adjustment and global logistics paralysis.

9. User Indemnification Obligations

9.1 You agree to fully indemnify, defend and hold harmless Heze Litian New Energy Technology Co., Ltd, its directors, staff, cooperative partners and website operators from all claims, damages, fines, litigation costs, attorney fees and compensation expenses arising from:

(a) Your violation of any clause in these Terms;

(b) Your User Submitted Content infringing the rights of any third party;

(c) Your illegal or improper use of website functions to cause losses to third parties or the Company;

(d) Your false statement or breach of warranty contained in these Terms.

10. Modification of Terms and Conditions

10.1 We reserve the absolute right to revise, supplement or replace any content of these Terms at any time according to business adjustment, legal policy update or website function upgrade.

10.2 For material changes to these Terms, We will post the updated version on the official website https://litian-ev.com (Link) with a new effective date at the top of the document. Your continuous access to the website after the updated Terms take effect means You fully accept the revised clauses. It is your independent responsibility to regularly check this page for the latest version of Terms.

11. Governing Law & Dispute Resolution

11.1 These Terms and all disputes arising from your use of https://litian-ev.com (Link) shall be governed and interpreted in accordance with the laws of the People’s Republic of China, excluding its conflict of law rules.

11.2 Any dispute, controversy or claim arising out of or relating to these Terms shall first be resolved through friendly negotiation via our official contact email info@litian-ev.com or contact page https://litian-ev.com/contact-us/ (Link).

11.3 If the two parties fail to reach a settlement through negotiation within 30 calendar days, all disputes shall be submitted to the People’s Court located in Heze City, Shandong Province, P.R.China for exclusive judicial resolution. You irrevocably consent to the jurisdiction of such courts.

12. Severability & Entire Agreement

12.1 If any single clause of these Terms is judged invalid, illegal or unenforceable by a competent court, the remaining clauses shall remain in full force and binding effect on both parties. The invalid clause shall be replaced by a valid provision that achieves the original commercial purpose of the invalid clause to the maximum extent permitted by law.

12.2 These Terms, together with supplementary rules of promotional activities, formal sales contracts and our Privacy Policy (linked on website footer), constitute the complete agreement between You and the Company regarding website use, superseding all previous oral or written communications, promises and agreements between both parties related to the same subject matter.

13. Final Contact Information

Company Full Name: Heze Litian New Energy Technology Co., Ltd

Registered Address: Heze City, Shandong Province, P.R.China

Official Website: https://litian-ev.com (Link)

Business Email: info@litian-ev.com

Contact Inquiry Page: https://litian-ev.com/contact-us/ (Link)

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